Concierge
You focus on your child. We'll handle Zug.
Travelling for an intensive is a lot. Our concierge takes care of the logistics — getting here, getting in, where to stay — so the only thing you carry is your child.
Getting here
Transit & accessibility.
01 · Arrive
Fly into Zurich (ZRH).
Switzerland's main gateway — roughly 2–3 hours from most of Europe. Trains to the rest of the country leave from directly beneath the arrivals hall, so there's no transfer into the city.
02 · Transfer
Direct train — or drive.
About 50 minutes by train, mostly without changing — or ~40 minutes by car, straight down the motorway (A4 / A14). Travelling with equipment or a wheelchair? Tell us and we'll arrange a door-to-door transfer.
03 · Zug
Arrive on Lake Zug.
A calm lakeside town beneath Mount Rigi — cafés, a playground and the lake promenade are all a short stroll from the centre.
04 · The centre
Under a minute from the station.
Apexa QLA Suisse, Chamerstrasse 170 — just 40 m from Zug station, a step-free, wheelchair-friendly walk of under a minute. Driving? There are now 5 parking spaces right in front of the centre.
No surprises
What arrival looks like.
Your first visit
Step by step.
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Before
Arrival timing
Come 10 minutes early. We'll send the exact buzzer name and floor in advance.
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At the door
Intercom & check-in
Buzz, take the step-free lift, and our reception will be expecting you by name.
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Inside
What to wear & bring
Comfortable clothes your child can move in, and any home gear we've discussed.
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Sensory note
What to expect
Bright, calm spaces and low-stimulation waiting areas — gentle on sensitive children.
Where to stay
Accommodation near the centre.
Hotels nearby
A short, accessible distance from the centre — we'll share our vetted shortlist.
Explore →Serviced apartments
Better for multi-week intensives — kitchen, space, and long-stay rates.
Explore →Accessibility-first
Filtered for step-free access and family-friendly amenities, close to the centre.
Explore →Coming from abroad? Let's plan it.
Tell us your dates and we'll put together travel, arrival and accommodation around your block.
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